Mike Beato

4 Things People Want to Know BEFORE They Get To Your Website

by Mike Beato on April 23, 2010

in News,Social Media,Solutions

What four things do people always want to know about your location-based business?

  1. Where are you located? (are you close to me?)
  2. When are you open for business? (your hours)
  3. What do you do/sell?
  4. How do I contact you? (phone number/email address/website address)

A company’s website will (should) certainly have all these answers. But people are impatient! Their initial Google search should deliver these basic answers — before they even visit your wonderful website!

Location-based businesses are a perfect fit for the newly renamed Google Places — formerly known as Google’s Local Business Center. Any company that gets its customers from a specific geographic area should spend the time to create their own place on Google. Examples:

  • restaurant, coffee house, bar
  • barber shop, beauty salon
  • movie theater, dry cleaner
  • bank, ATM machine
  • grocery store, shopping mall, book store
  • gas station, auto repair, auto dealer
  • doctor, dentist, eye doctor, chiropractor, attorney, accountant, plumber
  • hospital, urgent care center
  • apartment, hotel
  • church
  • day care center
  • nursing home, assisted living facility
  • golf course, fitness center
  • school, community college, university
  • funeral home

Here’s an example:

gp-1-search.png

Normal Google search result:

gp-2-typical.png

Google Places enhanced search result. Notice all the critical information available without clicking-through to their website.

gp-3-places.png

Remember, Google Places does not replace your company’s website. It adds to it by delivering answers to these four critical questions — fast.

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